Contact and shipping policy’s

  • Order fulfillment timelines

    All instock items are shipped out within 1-5 business days of order. If anything changes or we have a delay you will be notified.
    All custom made to order items are allowed a 2-4 weeks make and ship time.

  • Contact information

    Hoof Track designs

    3902 old Joseph rd

    York pa 17408


    Hopebowlin@gmail.com

  • Refunds, returns, and exchanges

    Hoof Track Designs does not accept returns or exchanges. If there is a problem with your order please contact us to discuss a refund or replacement.

  • International orders

    customers are responsible for all custom fees charged by your country.

    Please check with your countries fees before ordering internationally.

    If package is refused by the customer because of custom fees and returns to me, the order can be refunded on in stock items (custom items will not be refunded) shipping will NOT be refunded.